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©2018 Chapmans Nurseries Limited  |  Registration No. 6294481  |  VAT Reg. No. 125 7504 79

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Opening Hours

(Except January)

Mon-Sat 9am-5pm

Sun 10.30am-4.30pm

Tel: 01283 543546

Our Topiary Tearoom is open 7 days a week including Bank Holidays.

Chapmans Discount Card Terms & Conditions

1. The Card
(a) Use of the Chapmans Discount Card (hereafter referred to as “the Card”), shall constitute your acceptance of these Terms & Conditions.
(b) Chapmans Nurseries Ltd reserves the right to vary these Terms & Conditions or to substitute or withdraw the reward Scheme by contacting customers by email and/or by giving notice, which will be displayed on site at Chapmans Nurseries Ltd.
(c) Use of your card or any card issued under a scheme replacing this scheme shall constitute your acceptance of the varied and/or new Terms & Conditions.
(d) Your card is not a credit, debit or cheque guarantee card, and cannot be used as such.
(e) The discount card is not available to trade customers.

(f) The discount card cannot be used after the expiry date shown on the card.

(g) The card allows the bearer to obtain a discount of 10% of the normal retail prices, subject to the discretion of Chapmans Nurseries Ltd.

(h) During 2015 and at the discretion of Chapmans Nursuries Ltd, the card also entitles the bearer to the following…

1. BUY 1 GET 1 FREE Tea/Coffee First Tuesday of the Month.

2. 25% OFF “PLANT OF THE MONTH” for each discount card holder.

2. Applying for the Card
(a) The discount card is open only to UK residents of any age.
(b) In order to obtain a card it is necessary that you pick it up in person from Chapmans Nurseries Ltd and where possible provide us with a valid and current email address where you can be contacted.
(c) Chapmans Nurseries Ltd reserves the right to refuse any application or issue a card at its sole discretion.
(d) Once accepted, you will receive a Discount Card.
(e) If at any time your contact details change, it is your responsibility to advise Chapmans Nurseries Ltd of this so that they can update their records.

3. Using the Card
(a) You must present your card at the time of purchase to qualify for any discount.
(b) Certain products may be excluded from the scheme at the discretion of Chapmans Nurseries Ltd and the discount offered may not be applicable in conjunction with certain special offers or promotions.
(c) If you seek a refund in respect of any product purchased, the refund will be at the discounted price and must be supported by the till receipt issued at the time of the original transaction.
(d) Chapmans Nurseries Ltd reserves the right to change the rate of discount and the type of qualifying purchases, upon giving notice by email and/or as displayed on site.
(e) No discount can be offered when purchasing National Garden Gift Vouchers or Chapmans Nurseries Ltd Gift Tokens.

(f) Your card can only be used at Chapmans Nurseries Ltd, Burton Road, Rosliston, Swadlincote, Derbyshire, DE12 8JX.
(g) Chapmans Nurseries Ltd reserves the right to include or exclude any products or services from the discount card scheme.

(h) The card is not valid for purchases made in the Chapmans Nurseries tearoom.

5. Special Promotions
(a) Chapmans Nurseries Ltd may introduce, from time to time, special promotions specific to Cardholders.
(b) These promotions will be at the sole discretion of Chapmans Nurseries Ltd and may be time/availability restricted.
(c) Chapmans Nurseries Ltd can set a limit on the usage of the discount card in respect of special promotions.
(d) Additional Terms & Conditions to those contained herein may apply.

6. Issuer’s Rights
(a) The card is issued by and remains the property of Chapmans Nurseries Ltd.
(b) Chapmans Nurseries Ltd reserves the right to withdraw the card at any time or refuse to renew or replace the card.
(c) Reasons for withdrawal or non-replacement of cards may include (but are not restricted to) – any abuse or attempted abuse of the card; any use or attempted use of a card in a manner which is contrary to the Terms & Conditions; any reasonable suspicion of dishonesty on the part of the Cardholder in connection with the discount card scheme; any reason that the Cardholder has been barred from Chapmans Nurseries Ltd.
(d) You must surrender the card to Chapmans Nurseries Ltd upon request.

7. Cancelling a card and/or reporting it lost or stolen
(a) Cardholders are responsible for the safekeeping of their own Cards.
(b) Chapmans Nurseries Ltd accepts no liability for the loss of cards.
(c) If your card is lost or stolen, please contact Chapmans Nurseries Ltd on 01283 543546.
(d) You may cancel your card at any time. Please return it to us at: Chapmans Nurseries Ltd, Burton Road, Rosliston, Swadlincote, Derbyshire, DE12 8JX.

8. Data Protection
(a) Personal data supplied by an applicant or a Cardholder will be held and processed by computer or otherwise by Chapmans Nurseries Ltd to operate the Cardholder’s account; to confirm, update and enhance Chapmans Nurseries Ltd customer records; for statistical analysis; and to establish any Cardholder’s identity.
(b) In each case, the processing may continue after the Agreement has ended.
(c) Customers details will not be shared with any other party.
(d) Chapmans Nurseries Ltd may use information about any applicant or Cardholder to send the applicant or Cardholder information about other goods, services and/or promotions offered by Chapmans Nurseries Ltd, which Chapmans Nurseries Ltd believes may be of interest to the applicant or Cardholder.
(e) Chapmans Nurseries Ltd may contact Cardholders using any of the contact details provided by the Cardholder.

9. General
(a) These Terms & Conditions shall be governed by English Law and you submit to the exclusive jurisdiction of the English courts to settle any dispute arising out of or in connection with them or the Discount Card Scheme.